Thanks for shopping at Kriyya.
Customer satisfaction is at the top of our list here at Kriyya. To better our customer shopping experience, we have refined our return and exchange policies. If you are not satisfied with your purchase, you can return it for up to 30 days after delivery if they are eligible products and remain in their original packaging.
For cancellations, you can cancel your order at any time before it has been shipped, free of cost, custom order is excluded.
Once your order has been shipped and is on its way to you, it cannot be canceled. Please see our return policy on how to return your order.
We are happy to accept all eligible products for returns.
Altered packaging/product, worn, or damaged items are not eligible for return.
Our return address:
USA orders: Unibarns ship center, 9820 Bell Ranch Dr #101, Santa Fe Springs, CA 90670
Other orders: Zhenzhen Yang , Floor 15 Block A, LanWan Business Building Xuchang, Henan, China 4610000
1. Contact Kriyya customer service: online service, online message, email or phone call.
2. We will confirm with you and please make sure that the product is eligible.
3. Return the product to the return address
4. Please offer the waybill number of the returning pack, and the refund will be arranged after we receive the product.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at firstname.lastname@example.org.
337-656-8819 ( Mon-Fri 7:30pm – 4:30am PST )